OrbiConvert Privacy Policy

Last updated: October 31, 2026

OrbiConvert (“the App”) is a Shopify app published by OrbiDevs (“we”, “us”). It displays a Shopify store's prices in its visitors' local currencies. This policy explains what information the App handles when a merchant installs it, and when shoppers visit a store that uses it.

Information we collect from merchants

When you install the App, we receive and store:

• your store's Shopify domain (for example, yourstore.myshopify.com);
• an access token issued by Shopify so the App can save its own settings in your store. The App requests no access scopes: it cannot read your products, orders, customers or other store data.

Your OrbiConvert settings (currencies, rounding, selector and cart notice preferences) and the exchange rates used by your store are stored in your own Shopify store, as private data of the App installation.

Information about shoppers

OrbiConvert does not collect, store or send personal information about your store's visitors to our servers. On your storefront, the App:

• asks your Shopify store (not us) which country the visitor is browsing from, to pick a matching currency;
• saves the visitor's currency choice and detected country in their own browser (local and session storage), so the choice is kept on their next pages and visits. This information never leaves their browser.

The App uses no cookies, analytics or advertising trackers.

How we use information

We use the store domain and access token only to run the App: to authenticate you in the Shopify admin, to save your settings and to update your store's exchange rates every day. We do not sell or share this information, and we do not use it for marketing.

Service providers

• Shopify, which hosts your store and the App's storefront code.
• Render, which hosts the App's server and database in the European Union (Frankfurt, Germany).
• Cloudflare, which provides our domain name and email routing.
• Currency API (open-source exchange rate data), from which our server downloads daily exchange rates. No store or shopper information is sent to it.

Data retention and deletion

When you uninstall the App, we delete your store's access token, and Shopify removes the App's settings and exchange rates from your store. When Shopify sends us a data deletion request for your store, we delete any remaining information about it. Because the App stores no shopper or customer information, there is no customer data to export or delete.

Your rights

Depending on where you live, including in the European Economic Area and the United Kingdom, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to its processing. To exercise these rights, contact us at the address below. You can also lodge a complaint with your local data protection authority.

Changes

We may update this policy when the App changes. We will update the date at the top of this page, and notify merchants in the App for significant changes.

Contact

For any question about this policy or your data, email [email protected].